Faculty, staff, and students all retrieve their usernames the same way with QuickLaunch.
To begin, click the “Forgot Username” link below the green Login button:
On the next page, enter your personal email address. Then click the “Submit” button:
You’ll now be asked to select a verification option: Email or Text Message.
Note: You may not have both options available initially, but the missing email address or phone number will show up after you add it manually to your contact information in mySFA.
A verification code will be sent to the option you chose. Enter this code in the provided text box and click the Submit button.
To see the number you typed, click the eyeball button to the right.
Once the code is accepted, you’ll be presented with your username atop the following prompt:
Keep in mind that while you can enter a new password here, you DO NOT have to do so in order to proceed. Once you have your username copied, you can close this window. Alternatively, clicking Skip will display a short confirmation message as you’re redirected back to the mySFA login page.
If you also forgot your password, enter a new password and confirm it by retyping. Once again you can click the eyeball icons to see the passwords before clicking Submit.
Note: Password requirements can be viewed by hovering the mouse pointer over the “i” (or “information”) icon.
If the password was changed successfully, you’ll get a short confirmation message before being redirected to the main login prompt again.
If this doesn’t occur, or you get an error message, or if you experience any issues that prevent you from changing your password, please contact the Help Desk at (936) 468-4357 for additional assistance.