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In Concur, a user can always add/remove delegates to act for them, but delegates cannot add users to act for.
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Login to Concur with your mySFA credentials
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Once logged in, go to the Profile drop down on the top right of the home page and click Profile Settings
- In your profile, go to Request Delegates on the list at the left hand side
- Click on Add and search for your department's travel administrator
- When they have been added to the list, grant them access to Prepare reports and requests, view receipts and receive emails (if applicable)
Note: Request and Expense share delegates, so if you add a delegate, they will be added for both the Request side and Expense side
- Click the Save button when you are done