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Greetings Faculty & Staff,
Throughout the month of January 2023, ITS will be upgrading all SFA email accounts in phases to a new version of Microsoft Exchange. There will not be any disruptions or loss of data within Outlook.
When will the upgrades begin and end?
The upgrade will occur in phases throughout the month of January 2023.
Beginning: Monday, January 9, 2023
Ending: Tuesday, January 31, 2023
Will I be notified of the upgrade?
Once the migration of your account is successful, you will receive a pop-up within Outlook that prompts you to restart the program.
Image Description: Pop-up box with statement "The Microsoft Exchange administrator has made a change that requires you quit and restart Outlook."
What is changing on the Desktop Email Client (Outlook)?
The location of the Phish Alert Button will now be located on the toolbar.
Image Description: Image with arrow pointing to new location of Phish Alert Report on the Desktop Email Client (Outlook).
What is changing on the Web Mail Client (Outlook Web Access)?
The location of the App Menu Icon containing Mail, Calendar, People and Tasks will now be located in the top left corner.
Image Description: Image with arrow pointing to new location of App Menu Icon in the top left corner.
If you experience any issues, please contact the Help Desk at 936-468-4357 or submit a Faculty Staff Email ticket found under quick tickets at help.sfasu.edu.
Image Description: Image with arrow pointing to Fac/Staff Email Issue quick ticket on help website.