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A subject matter expert (SME) is a person with specialized knowledge and recognized expertise in a particular field, topic, or process. A SME review is used to assist with the candidate selection process.
Required OHC role: You can complete an SME review with the OHC role of SME.
1. If you're not already viewing your dashboard page, click Dashboard from the upper left.
2. From the My Tasks section, click the SME review pending.
3. Click the Name of the first candidate to be reviewed.
4. The application will display contact information, work experience, education, and other information. Click the Questions tab to review the candidate's answers to agency-wide and supplemental questions. Similarly, click the E-References tab to review feedback provided by reference contacts.
In a pass/fail setting, the three options are pass, fail, and other. In a scored setting, enter your score and any rating-specific comments in the field below the score. While rating a candidate, you may notice a Disposition Comments section. These are comments left by HR. You can also enter any general comments in the Overall Comments field.
Note: If a candidate has a failing score, you must select the applicable reason from the Reject Reason pulldown.
5. Once you're done, click Submit. The next candidate pending your review will be displayed.
6. Repeat these steps for all remaining candidates.
7. Notice that your SME review status is complete.
8. Click Complete Review.
9. Click OK to send an email notification to the assigned recruiter and other subject matter experts that you have completed your review. The date and time of your last completed review notification will be displayed.
The application of these reviews range from a pass/fail rating with a single reviewer, to a scored assessment with a panel of multiple reviewers. The OHC has an extra layer of user security in the context of scored performance or oral exam evaluation steps. To complete an SME review for either a scored performance or oral exam evaluation step, an OHC user must be given the SME role and a Rater role (Insight navigation: Tests > Raters and Proctors) with an email address matching the user profile email address. This added security offers a well-defined scoring area when multiple reviewers are used.