Summary
Learn how attackers try to take over your accounts through email, text messages, and chat apps, and take this week's challenge.
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Power Up Your Protection - Level 1: Account Takeover
Quick Overview
- Covers phishing in chat apps, business email compromise, and text message scams
- Opens Tuesday, Oct. 6 in ZenGuide; start it from your Level 1 email from IT Security
- Takes about 15 minutes
- Optional; all levels should be completed by Friday, Oct. 30
This week is all about account takeover: the tricks attackers use to steal your login and use it against you, your coworkers, and SFA.
In This Level
- Threat Overview: Phishing in Messaging Apps (video)
- Email Attack Methods: Business Email Compromise (video)
- Social Engineering: Smishing Attacks (video)
- Check, Please! (game)
Know the Signs
- Urgent requests for gift cards, wire transfers, or changes to direct deposit or payment details
- Texts about package deliveries, unpaid tolls, account problems, or prizes
- Chat messages from unknown accounts asking you to click a link, open a file, or move to another app
- Any request for your password, a Duo passcode, or a code sent to your phone
Protect Yourself
- Verify unusual requests by calling the person at a number you already know, not one in the message
- Deny any Duo prompt you did not start, then report it
- Don’t reply to or click suspicious messages. Report suspicious emails with the Report Phish button in Outlook.
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Important
Never share your password or a Duo passcode with anyone, including someone who says they are from ITS.
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This Week’s Challenge
- Turn on MFA for one personal account that doesn’t have it yet, like your personal email or bank.
- Verify a request: confirm the next unusual request for money, data, or access by phone or in person.
- Report a scam: find one suspicious email or text and report it.
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Tip
Attackers want you to act fast. Slow down and verify.
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