Can I submit a Ticket on Someone's Behalf?

Submitting a Ticket on Behalf of Someone

Please note that not all forms have the ability to change the Requestor.

1. Locate the desired service, select Submit a Ticket or Create Request to open a ticket request form

   • Click here for details on How to Submit a Ticket.

2. Locate the Requestor field on the ticket form

   • You can begin typing a name into the Requestor field, or click the Search icon (magnifying glass) to search for the user in the directory and select their name

   • NOTE: By default, your name is populated in the Requestor field

3. Once the form is submitted, the request/ticket will be in their name