Contact the Help Desk via:
Telephone at 936-468-4357 Email at helpdesk@sfasu.edu
Zoom by clicking here. The password to the Zoom session is Instructions for connecting to the SFA-GUEST network can be found here.
To submit a ticket, browse our services to find the one that relates to your question, then select the “Submit a Ticket” button. Click here to Submit a Ticket
To find a “self-help” solution (without generating a ticket), browse the Knowledge Base to help troubleshoot your technology issue. Click here for the Knowledge Base
Use the search function to type in your question, and the list of results will help you submit a ticket or resolve your own technology issue. Click here to Search
If you would like to know more about using the ITS Request System to submit tickets and find "self-help" solutions, click "Learn More" above. Click here to Learn More
