Knowledge Base

Categories (7)

Tech Support

Article and categories related to employees of SFA such as email, mySFA, Banner, etc.

Office 365

Articles on the use of Microsoft Office 365.

ITS Request System

Articles designed to help navigate the ITS support portal.

Zoom

Learn about Zoom conferencing abilities at SFA! Zoom is available both as a stand alone conferencing solution and in D2L for courses.

Information Security

General information about Information Security; including but not limited to two-factor authentication, usernames and passwords, and IT Policies

Course Evaluations

Articles covering when course evaluations open & close, how to view results, how students are notified, and more.

Microsoft Announced Changes to Office 365

Find announcements from Microsoft regarding changes to Office 365 apps and services.

Articles (4)

Email running out of space? How to Archive it.

How to make more room in your email inbox by archiving your email.

How can I convert a Word document into a PDF?

Change how a document works or prevent someone else from making changes.

How can I take a snap shot of part of my computer screen using the Snipping Tool?

How to use the Snipping Tool

Work from Home FAQs

Work From Home FAQs