Knowledge Base

Categories (19)

Employee Tech Support

Article and categories related to employees of SFA such as email, mySFA, Banner, etc.


Information and navigation help on the mySFA portal (Employee & Student)

Student Tech Support

Articles concerning technical support issues for Lumberjack students.

Classroom Support

Articles related to technology used in classrooms, Zoom Rooms and other instructional spaces.

ITS Guest Services

Articles on the services available from ITS to guests on the SFA campus.

Office 365

Articles on the use of Microsoft Office 365.

ITS Request System

Articles designed to help navigate the ITS support portal.


Learn about Zoom conferencing abilities at SFA! Zoom is available both as a stand alone conferencing solution and in D2L for courses.

Information Security

General information about Information Security; including but not limited to two-factor authentication, usernames and passwords, and IT Policies


Beginning Fall 2020, Stephen F. Austin State University will begin utilizing the Texas Common Course Numbering System (TCCNS) to comply with Texas Legislative rule.

Course Evaluations

Articles covering when course evaluations open & close, how to view results, how students are notified, and more.

Microsoft Announced Changes to Office 365

Find announcements from Microsoft regarding changes to Office 365 apps and services.


Travel and Expense Management Software including P-Card and Travel-Booking Functionality


University Grant Database Software for Proposals & Awards (Managed by the Office of Research & Graduate Studies)


Togetherall is an online peer community where students can share how they're feeling in a safe & anonymous environment. Free & active 24/7/365, Register with your SFA student email at

GRA/GTA Scholarship Application & Approvals

Articles and videos on the Graduate Research Assistant and Graduate Teaching Assistant Scholarship Application & Approvals.


Articles and categories related to HR Benefits for employees, retirees and dependents.


Coursera Career Academy, a suite of 40+ certifications (made up of more than 300 short courses), taught by leading companies like Google, IBM, and Meta. Integrate microcredentials into your courses, or learn new skills to help you in your work.

Dynamic Forms

Electronic/Digital Forms Software

Articles (4)

How can I convert a Word document into a PDF?

Change how a document works or prevent someone else from making changes.

How to archive email in Outlook for Windows

How to make more room in your email inbox by archiving your email.

Work from Home FAQs

Work From Home FAQs