Knowledge Base

Categories (9)

Tech Support

Article and categories related to employees of SFA such as email, mySFA, Banner, etc.

Office 365

Articles on the use of Microsoft Office 365.

ITS Request System

Articles designed to help navigate the ITS support portal.


Learn about Zoom conferencing abilities at SFA! Zoom is available both as a stand alone conferencing solution and in D2L for courses.

Information Security

General information about Information Security; including but not limited to two-factor authentication, usernames and passwords, and IT Policies


Beginning Fall 2020, Stephen F. Austin State University will begin utilizing the Texas Common Course Numbering System (TCCNS) to comply with Texas Legislative rule.

Course Evaluations

Articles covering when course evaluations open & close, how to view results, how students are notified, and more.

Microsoft Announced Changes to Office 365

Find announcements from Microsoft regarding changes to Office 365 apps and services.


Travel and Expense Management Software including P-Card and Travel-Booking Functionality

Articles (4)

Email running out of space? How to Archive it.

How to make more room in your email inbox by archiving your email.

How can I convert a Word document into a PDF?

Change how a document works or prevent someone else from making changes.

Work from Home FAQs

Work From Home FAQs