Knowledge Base

Categories (12)

Employee Tech Support

Article and categories related to employees of SFA such as email, mySFA, Banner, etc.

Student Tech Support

Articles concerning technical support issues for Lumberjack students.

ITS Guest Services

Articles on the services available from ITS to guests on the SFA campus.

Office 365

Articles on the use of Microsoft Office 365.

ITS Request System

Articles designed to help navigate the ITS support portal.

Zoom

Learn about Zoom conferencing abilities at SFA! Zoom is available both as a stand alone conferencing solution and in D2L for courses.

Information Security

General information about Information Security; including but not limited to two-factor authentication, usernames and passwords, and IT Policies

TCCNS

Beginning Fall 2020, Stephen F. Austin State University will begin utilizing the Texas Common Course Numbering System (TCCNS) to comply with Texas Legislative rule.

Course Evaluations

Articles covering when course evaluations open & close, how to view results, how students are notified, and more.

Microsoft Announced Changes to Office 365

Find announcements from Microsoft regarding changes to Office 365 apps and services.

Concur

Travel and Expense Management Software including P-Card and Travel-Booking Functionality

Cayuse

University Grant Database Software for Proposals & Awards (Managed by the Office of Research & Graduate Studies)

Articles (4)

How can I convert a Word document into a PDF?

Change how a document works or prevent someone else from making changes.

How can I take a snap shot of part of my computer screen using the Snipping Tool?

How to use the Snipping Tool

How to archive email in Outlook for Windows

How to make more room in your email inbox by archiving your email.

Work from Home FAQs

Work From Home FAQs