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Information Technology Services (ITS) will be hosting two upcoming sessions to assist faculty and staff who are planning to travel internationally and need to prepare their university-issued or personal devices for secure access to SFA resources.
This article provides security guidance for faculty, staff, and students who travel while using university accounts or devices. It explains best practices, how account security monitoring works during travel, and common issues that may affect access.
Some Duo Mobile authentications may fail on older or unsupported devices due to expired security certificates. This article explains who is affected and what steps to take to restore access.
Troubleshooting article for Duo Push notifications on Android devices.
Troubleshooting article for Duo Push notifications on iOS devices.
Overview of Duo Mobile on iOS
Currently supported iOS versions for use with Duo Mobile
Currently supported Android versions for use with Duo Mobile
Overview of Duo Mobile on Android
Provides guidance on safely handling unexpected Duo authentication prompts and protecting your SFA account.
Learn how to use Duo Verified Push to securely approve login requests using number matching in the Duo Mobile app.
Overview of Duo enrollment
Overview of managing, adding and removing devices on Duo.
Duo-protected versus third-party applications. What's the difference?
Overview of Duo Restore on Android