Questions

Microsoft Word Online auto-open

Is there a way for us to download or open a Word document from a website (ie. Brightspace) and have it open in MySFA's Word Online instead of downloading it to the desktop and then opening? If this is a setting that needs to change, where is that...
1 Answer
Sara Parks Last activity on 3/1/2023 3:39:29 PM by Tim Lewallen

University issued iPad

I would like to turn in my University issued iPad. It is no longer working well and is out-of-date and out of warranty.
There are some photos that I took with it. Some are work related, some are not. (Like the snow-magedon photos!) I woul...
0 Answers
Tina Oswald Last activity on 2/21/2023 8:08:37 AM by Tina Oswald

Printer for office.

Good afternoon! I am thinking about having a printer set up in my office. I am only interested in black & white, basic function, doesn't need to be fast. Do you have any recommendations on a brand and/or model? Also, are there certain bra...
1 Answer
Kristina Sage Last activity on 12/16/2022 2:55:04 PM by Tim Lewallen

Create a contact list on a Mac

Each semester I setup a contact list for each my courses to enable easier email distribution. On Outlook online, I have no problem creating or seeing these lists, but in my office I have a Mac, and I am unable to create or see these lists. Is t...
1 Answer
Dylan Parkhurst Last activity on 9/27/2022 2:10:55 PM by Tim Lewallen

Email & mySFA access after graduation

Hey there,
How long should a student still be able to access their jacks.sfasu.edu email and mySFA login after graduation?
Are students notified before these stop working?
1 Answer
Jennifer Ironsmith Last activity on 1/6/2022 2:58:40 PM by Tim Lewallen

Connecting to department printer

I am trying to connect my Mac to the department printer, but I can't seem to be able to. I've tried using the Printer&Scanner options in System Preferences but it doesn't work. I know individuals using PCs in my department see the printers ...
1 Answer
Dylan Parkhurst Last activity on 4/14/2021 8:40:59 AM by Tim Lewallen

Add-ins in Excel 365

Hi, I'm teaching my students how to do statistics in Excel, but we need access to Excel's Analysis Toolpak. This is easy enough to do with a local copy of Excel, but I seem to lack permissions to instal add-ins using the cloud-based version of Ex...
1 Answer
Lauren Brewer Last activity on 2/8/2021 10:17:32 AM by Tim Lewallen

Personal Email

How do i change my personal email
1 Answer
Marion Ray Last activity on 1/4/2021 8:06:03 AM by Ashley Johnson

SFA-LAWN Connection

Whenever I try to connect to SFA-LAWN I get "Cannot connect to the network." Is there something I need to do other than enter my user name and password?
1 Answer
Dylan Parkhurst Last activity on 10/9/2019 5:06:18 PM by Tim Lewallen

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