Questions

Advisor Tab missing for Student employees

Good morning. My student employees have access to the advisor tab to look up student IDs and classes. They do not have the ability to switch personas. Any idea where the Advisor tab would be for them? Thanks!

1 Answer

Theunis Oliphant Last activity on 6/25/2024 10:09:30 AM by Alexis Guthery

I'm a student employee and can't find the TimeClock link in mySFA. Where is this link now?

Where do I find the link to TimeClock in the new mySFA?

1 Answer

Jat Treadwell Last activity on 6/25/2024 8:58:11 AM by Alexis Guthery

How do I find the SSB icon in the new mySFA?

1 Answer

Jat Treadwell Last activity on 6/25/2024 8:38:34 AM by Alexis Guthery

How do I get to the new mySFA page?

I've heard there is a new mySFA, how do I access the new site?

1 Answer

Jat Treadwell Last activity on 6/24/2024 2:41:16 PM by Alexis Guthery

Is everything that was in the old mySFA still accessible in the new mySFA?

I am used to the old mySFA and having trouble finding the new page. Is everything that I had access to previously still available?

1 Answer

Jat Treadwell Last activity on 6/24/2024 2:20:22 PM by Alexis Guthery

mySFA has different content than my friend's mySFA, why?

When I compare mySFA with my friend's mySFA portal we see different content, why is this?

1 Answer

Jat Treadwell Last activity on 6/24/2024 2:08:25 PM by Alexis Guthery

mySFA looks different on my computer and my mobile device. Is this correct?

mySFA appears different on my computer and my mobile device. Is this correct?

1 Answer

Jat Treadwell Last activity on 6/24/2024 2:02:28 PM by Alexis Guthery

mysfa

After being admitted into the graduate program how long until I can access more than just the future student tab?

0 Answers

Amaya Davis Last activity on 4/9/2024 5:41:12 PM by Amaya Davis

I am unable to complete a ticket because it says my description is not adequate. My computer will not print to the main computer on 3rd floor of human bldg

1 Answer

Frankie Clark Last activity on 3/5/2024 12:36:46 PM by Tim Lewallen

Microsoft account

I have a university laptop that was purchased new for a grant. Tag # 140510 - I am trying to do the set up but it says I do not have a Microsoft account. I have tried it for organization use and personal use and get the same error. Pictures of sc...

0 Answers

Victoria Wagner-Greene Last activity on 10/19/2023 6:16:22 PM by Victoria Wagner-Greene

Requesting a website be accessible on campus

How can we make requests for websites to be allowed?
I ask because I cannot navigate to http://scientia.mat.utfsm.cl from campus machines, although I had been able to in the past. I have confirmed that the website is still accessible off ca...

1 Answer

Jane Long Last activity on 7/14/2023 1:21:41 PM by Tim Lewallen

adding my sfa email to my iphone

I am trying to find out how to put my sfa email onto my iphone

1 Answer

Frankie Clark Last activity on 7/6/2023 6:47:49 AM by Tim Lewallen

Incorrect information on Article ID: 78877

Good morning,
We received a call this morning about Duo. The student said they could not get through to the Help Desk. I checked the article on Duo. The contact information is 936-468-4367 for the Help Desk, but I'm sure that is why they coul...

1 Answer

Theunis Oliphant Last activity on 5/2/2023 1:16:05 PM by Robert Minshew

Microsoft Word Online auto-open

Is there a way for us to download or open a Word document from a website (ie. Brightspace) and have it open in MySFA's Word Online instead of downloading it to the desktop and then opening? If this is a setting that needs to change, where is that...

1 Answer

Sara Parks Last activity on 3/1/2023 3:39:29 PM by Tim Lewallen

Printer for office.

Good afternoon! I am thinking about having a printer set up in my office. I am only interested in black & white, basic function, doesn't need to be fast. Do you have any recommendations on a brand and/or model? Also, are there certain bra...

1 Answer

Kristina Sage Last activity on 12/16/2022 2:55:04 PM by Tim Lewallen

Create a contact list on a Mac

Each semester I setup a contact list for each my courses to enable easier email distribution. On Outlook online, I have no problem creating or seeing these lists, but in my office I have a Mac, and I am unable to create or see these lists. Is t...

1 Answer

Dylan Parkhurst Last activity on 9/27/2022 2:10:55 PM by Tim Lewallen

Email & mySFA access after graduation

Hey there,
How long should a student still be able to access their jacks.sfasu.edu email and mySFA login after graduation?
Are students notified before these stop working?

1 Answer

Jennifer Ironsmith Last activity on 1/6/2022 2:58:40 PM by Tim Lewallen

Connecting to department printer

I am trying to connect my Mac to the department printer, but I can't seem to be able to. I've tried using the Printer&Scanner options in System Preferences but it doesn't work. I know individuals using PCs in my department see the printers ...

1 Answer

Dylan Parkhurst Last activity on 4/14/2021 8:40:59 AM by Tim Lewallen

Add-ins in Excel 365

Hi, I'm teaching my students how to do statistics in Excel, but we need access to Excel's Analysis Toolpak. This is easy enough to do with a local copy of Excel, but I seem to lack permissions to instal add-ins using the cloud-based version of Ex...

1 Answer

Lauren Brewer Last activity on 2/8/2021 10:17:32 AM by Tim Lewallen

Personal Email

How do i change my personal email

1 Answer

Marquel Ray Last activity on 1/4/2021 8:06:03 AM by Ashley Johnson

SFA-LAWN Connection

Whenever I try to connect to SFA-LAWN I get "Cannot connect to the network." Is there something I need to do other than enter my user name and password?

1 Answer

Dylan Parkhurst Last activity on 10/9/2019 5:06:18 PM by Tim Lewallen

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