SBS- Please add a billing button for employees

Please add a billing button for employees that don't have the Billing and Financial Aid tab at the top.  We have had two employees try to pay today and cannot.  One is trying to pay a parking ticket and apparently cannot access e-bill in TouchNet through parking and we have another employee that was a student in the Spring that cannot pay her bill.  Thanks!

Asked by Hillary Parrish on Tue 7/23/24 12:17 PM
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Answer (1)

Choya Coleman Tue 7/23/24 5:18 PM

Hi Hilary,

Thank you for chatting we me.  I wanted to follow up here as well.  The Student persona should be used to make student related payments.  When logging back into mySFA, it may take you to the persona you left off of in your last session.  Employees that are students can switch between their student and employee personas by:

  • Clicking the user icon in the top right of mySFA
  • Click My Persona:  [Employee/Student] to switch your persona
  • Select which person you want to use

To pay parking citations, employees and students can use the parking portal or go to Student Business Services to make payments in person.  I recommend contacting Parking Services directly for additional information regarding their processes.

I hope this helps, but please let me know if you need further assistance.

Thanks,

Choya

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