Duo Restore

Duo Mobile's restore functionality lets you back up Duo-protected accounts and third-party OTP accounts (such as Google or Facebook) for recovery to the same device or to a new device.

Backup and restore of third-party accounts requires Duo Mobile version 3.28 or newer. Duo mobile versions 3.17 to 3.27 permit restore of Duo-protected accounts only.

If you are a Duo Mobile end-user (not an administrator) and are looking for help configuring Duo Restore beyond the instructions here, or if you are not sure if your organization permits use of Duo Restore, please contact the ITS Help Desk.

Click here for the iOS restore guide.

Click here for the Android restore guide. 


Article ID: 78985
Thu 5/23/19 9:27 AM
Tue 12/3/19 4:37 PM

Related Articles (3)

Overview of Duo enrollment
Overview of Duo Restore on Android
Overview of Duo Recovery for iOS devices.