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- Knowledge Base
- Information Security
- Duo
Some Duo Mobile authentications may fail on older or unsupported devices due to expired security certificates. This article explains who is affected and what steps to take to restore access.
- Knowledge Base
- Information Security
- Duo
- Troubleshooting Guides
Troubleshooting article for Duo Push notifications on iOS devices.
- Knowledge Base
- Information Security
- Duo
- Apple
Overview of Duo Mobile on iOS
- Knowledge Base
- Information Security
- Duo
- Apple
Currently supported iOS versions for use with Duo Mobile
- Knowledge Base
- Information Security
- Duo
- Apple
Overview of Duo Recovery for iOS devices.
- Knowledge Base
- Information Security
- Duo
Overview of Duo Restore
- Knowledge Base
- Information Security
- Duo
Duo Mobile requires supported versions of iOS and Android to maintain security and reliability. As of April 16, 2026, Duo Mobile will no longer support iOS 16 or Android 11. Users should update their mobile devices to iOS 17 or Android 12 (or newer) to continue receiving security updates and full support.
- Knowledge Base
- Employee Tech Support
- Wireless Networks
When connecting to SFA networks, iOS users should disable Private Addressing in order for the device to connect to the network and function properly.
- Knowledge Base
- Microsoft Announced Changes to Office 365
- Knowledge Base
- Employee Tech Support
- VDI
- Faculty/Staff VMware Horizon Instructions
Employees: Detailed steps to access VDI VMware Horizon Client on Apple Devices (iOS).
- Knowledge Base
- Employee Tech Support
- VDI
Frequently asked questions regarding VDI.