Information Security

General information about Information Security; including but not limited to two-factor authentication, usernames and passwords, and IT Policies

Categories (6)

Cybersecurity Awareness Month

This category is dedicated to resources, events, and information supporting Cybersecurity Awareness Month.
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Duo

Information on two-factor authentication, device enrollment, configuration, and troubleshooting.
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Phishing and Phishing Attacks

Read up here about phishing attacks, how to prevent falling victim and what to do if you have fallen victim to a phishing attack.
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ITS Email Archive

Email Archive for ITS Emails
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Official SFA Emails with Embedded Links

List of all known automated emails that contain embedded links.
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OS Support

ITS computers are preloaded with our standard software including Microsoft Office for Windows and macOS, along with antivirus software. Additional software is available via our software stores, such as Self Service (Jamf) and Portal Manger (Ivanti). When under support, these endpoint computers are managed through platform specific tools and policies.
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Articles (7)

Approved File Storage and Sharing Services

Approved locations for storing and sharing university files, including Microsoft OneDrive, Teams, SharePoint, and on-premise file shares. Use of other cloud storage services requires an approved Electronic Accessibility and Security Review.

Digital Banner Access Request (BAR) Form Instructions

The Digital Banner Access Request (BAR) Form is used to grant new users access to the Banner system or to modify the access of current users for various functional areas, including Finance, Payroll, Human Resources, Student Records, and Financial Aid.

Prohibited Technologies & Covered Applications (Texas DIR)

Texas DIR-mandated restrictions on covered applications and prohibited technologies that may not be used on university devices or for official business.

Settings for Preventing Zoom-Bombing

Tips and resources on how to prevent Zoom Bombing

Traveling with University Accounts and Devices

This article provides security guidance for faculty, staff, and students who travel while using university accounts or devices. It explains best practices, how account security monitoring works during travel, and common issues that may affect access.

Virtual Private Network (VPN)

Instructions for installing and connecting to SFA's VPN.

VPN for Smartphones

Instructions for installing the GlobalProtect VPN client to your smartphone.