- Knowledge Base
- Employee Tech Support
- mySFA
- Knowledge Base
- Employee Tech Support
- Wireless Networks
Instructions on how to connect your computer, phone, game console, etc. to the SFA-Wireless network
- Knowledge Base
- Information Security
- Duo
Overview of Duo enrollment
- Knowledge Base
- Zoom
Instructions for joining a Zoom session.
- Knowledge Base
- Information Security
Instructions for installing and connecting to SFA's VPN.
- Knowledge Base
- Office 365
How to use Forms to create and send a meeting time poll similar to Doodle Poll
- Knowledge Base
- Employee Tech Support
- VDI
- TimeClock Plus (Off-Campus Access)
How to enter time in TimeClock Plus as a student employee off-campus.
- Knowledge Base
- Information Security
- Duo
Overview of adding a new device to Duo
- Knowledge Base
- Information Security
Instructions for using Windows Remote Desktop to access your on-campus workstation from off-campus.
- Knowledge Base
- Employee Tech Support
- Email Issues
Settings for configuring your phone to use your SFA employee email account.
- Knowledge Base
- Information Security
- Duo
Overview of authentication using the Duo Prompt.
- Knowledge Base
- Office 365
What is Office 365, and why should I use it?
- Knowledge Base
- Information Security
- Duo
- Apple
Overview of Duo Mobile on iOS
- Knowledge Base
- Information Security
- Duo
- Knowledge Base
- Employee Tech Support
- Wireless Networks
Instructions for setting up a wireless printer on the SFA-Printers network and configuring your Windows or Mac OS computer to print to it.
- Knowledge Base
- Employee Tech Support
- VDI
Students: This article details steps for installing and configuring the VDI VMware Horizon Client.
- Knowledge Base
- Zoom
How to use Zoom to host meetings for video conferencing
- Knowledge Base
- Employee Tech Support
- Wireless Networks
If you are a guest at SFA, follow these instructions for connecting your wireless device to our Guest network.
- Knowledge Base
- Information Security
- Duo
- Apple
Overview of Duo Recovery for iOS devices.
- Knowledge Base
- Information Security
- Duo
- Android
Overview of Duo Mobile on Android
- Knowledge Base
- Employee Tech Support
- Telephone Support Articles
Instructions for downloading and installing the MLC softphone for Windows and Mac computers.
- Knowledge Base
- Information Security
- Duo
- Knowledge Base
Work From Home FAQs
- Knowledge Base
- Information Security
- Duo
- Android
Overview of Duo Restore on Android
- Knowledge Base
- Information Security
- Duo
Introduction to two-factor authentication and Duo