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Answers common student questions about the Persona identity check used with Duo enrollment, including why it is required, when it happens, accepted IDs, privacy, review times, and what to do if verification is declined.
Explains the Persona identity check students may see when enrolling in Duo or when the Help Desk sends a verification link. Covers what you need, accepted IDs, step-by-step instructions, common photo problems, and what to do if your verification is under review or declined.
Explains how to recognize "ghost student" and synthetic identity fraud in financial aid, including application, identity, engagement, disbursement, and communication red flags. Provides reporting steps for faculty, advisors, Financial Aid, and Registrar staff, including SFA's formal noncompliance reporting channels under Policy 01-403.