Adding Your SFA Email Account to Your Phone’s Email App

SFA supports the use of three apps to check your SFA email. The Outlook App is recommended, as it’s available on most devices and is the easiest to configure. We also support the Mail app for iPhone, and the Gmail app for Android.

Click on any of the app names above to navigate directly to step-by-step instructions for adding your SFA email account.

If instead you need help removing an account from any of these apps, click here to be taken to that article: Removing your SFA Email Account from your Phone's Email App


Outlook App

The Outlook App functions similarly on iOS and Android devices. The following instructions should work for both platforms.

  

STEP 1

If you have recently downloaded the Outlook app or if you have no other email accounts added to the app, you’ll see the screen below.

Tap the Add Account button.

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OR

If you’re already using the Outlook App with another email account, tap on the icon to the left of the word “Inbox” in the upper-left corner to open the navigation menu.

Then, tap the + button, followed by Add an account.

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STEP 2

One of two possible screens will now appear depending on whether your device automatically detects your SFA account:

If presented with this screen, tap the Continue button.

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OR

If presented with this screen, enter your SFA email address in the box provided. Then tap the Continue button.

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STEP 3

You’ll now be taken to the SFA login page. Enter your mySFA username and password. Then tap the Login button and authenticate with Duo as you normally would.

NOTE: Be sure to enter your USERNAME here, not your SFA email address!

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If the account was added successfully, you’ll see a screen asking if you want to add another account. This is personal preference, as the Outlook App can also manage personal email addresses if you wish.

If you do not wish to add another address, tap Maybe Later.

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You’re all set!

Note that it may take several minutes for all emails and folders to become accessible. Please contact the Help Desk at (936) 468-HELP with any questions.

 


Mail (iPhone)

The Mail app is native to iPhone, and can be used as an alternative to the Outlook App if you wish.

  

STEP 1

Tap the Settings icon, then select Mail.

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STEP 2

Tap Accounts, then select Add Account. From the list, find and select Microsoft Exchange

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STEP 3

Enter your SFA email address in the field next to “Email”. In the description, type “SFASU”. Then tap Next in the upper right.

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STEP 4

When prompted, tap Sign In. On the next prompt, tap Continue.

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STEP 5

Next, you’ll see a redirect screen. Once the next page loads, tap on Work or school account.

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STEP 6

You’ll now be taken to the SFA login page. Enter your mySFA username and password. Then tap the Login button and authenticate with Duo as you normally would.

NOTE: Be sure to enter your USERNAME here, not your SFA email address!

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STEP 7

The Mail app will now verify your email address. When it completes, tap Save in the upper right.

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You’re all set!

Note that it may take several minutes for all emails and folders to become accessible. Please contact the Help Desk at (936) 468-HELP with any questions.


Gmail (Android)

The Gmail App is native to Android phones, and can be used as an alternative to the Outlook App if you wish.

  

STEP 1

Open the Gmail app. Swipe inward from the left, or tap the three horizontal lines in the upper left to open the menu. Tap Settings.

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STEP 2

Tap Add Account.

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STEP 3

From the list, select Exchange and Office 365.

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STEP 4

Enter your SFA email address in the provided field. Tap the Next button when finished.

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STEP 5

You’ll now be taken to the SFA login page. Enter your mySFA username and password. Then tap the Login button and authenticate with Duo as you normally would.

NOTE: Be sure to enter your USERNAME here, not your SFA email address!

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STEP 6

You’ll see a verification message. Tap the Done button.

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You’re all set!

Note that it may take several minutes for all emails and folders to become accessible. Please contact the Help Desk at (936) 468-HELP with any questions.

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Details

Article ID: 163594
Created
Tue 8/20/24 9:25 AM
Modified
Fri 9/6/24 3:15 PM

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