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- Duo
Some Duo Mobile authentications may fail on older or unsupported devices due to expired security certificates. This article explains who is affected and what steps to take to restore access.
- Knowledge Base
- Information Security
- Duo
Provides guidance on safely handling unexpected Duo authentication prompts and protecting your SFA account.
- Knowledge Base
- Information Security
- Duo
Learn how to use Duo Verified Push to securely approve login requests using number matching in the Duo Mobile app.
- Knowledge Base
- Information Security
- Duo
Duo Mobile requires supported versions of iOS and Android to maintain security and reliability. As of April 16, 2026, Duo Mobile will no longer support iOS 16 or Android 11. Users should update their mobile devices to iOS 17 or Android 12 (or newer) to continue receiving security updates and full support.
- Knowledge Base
- Information Security
This article provides security guidance for faculty, staff, and students who travel while using university accounts or devices. It explains best practices, how account security monitoring works during travel, and common issues that may affect access.