Email access

I am a retired faculty member who holds emeritus status, entitling me to access to my email through mySFA.  Why am I not finding access to my email account?

Asked by Judy Abbott on Thu 4/16/26 11:11 AM
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Answers (2)

Choya Coleman Tue 10/6/26 1:47 PM

Hi Thomas,

 

Thanks for reaching out.  This issue should be resolved now.  Please try again and let us know if the issue persists.

Note:  As Professor Emeritus, you will access your email via the Retiree page which contains benefits information as well.

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Choya Coleman Thu 4/16/26 11:47 AM

Hello Judy,

Thank you for reaching out.  I will submit a ticket on your behalf to troubleshoot this.

Thank you,

Choya

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I am having the same problem. Everything works--except when I try to access my mail, the screen defaults to a benefits page. Can you help with this? Thanks! Tom Segady - Thomas Segady Tue 10/6/26 9:48 AM
I'm a retired emeritus professor; I cannot receive my SFA email--when I try to do this, my access is automatically shifted to the benefits window. Can you restore my email? My SFA ID is: 10331406. Thank you! - Thomas Segady Wed 10/14/26 11:13 AM
Hi Thomas,

Thank you for reaching out. It appears that this has been fixed by our team. I also called and left a message for you as well. Please let me know if you're still unable to access your email via mySFA.

Note: Please reference the image in this thread for locating the email button on your retiree page.

Thanks,
Choya - Choya Coleman Thu 10/15/26 1:15 PM