05/29/2020 - New Feature: Self service purchase user request workflow


In January we launched the self-service purchase feature that allowed users in a tenant to purchase Power platform products directly from Microsoft. This feature came with the ability for admins to turn off self-service purchase of individual products via Power Shell. Starting in July, we’re introducing the ability for a user who is blocked from purchasing a self-service purchase product to make a request that will be added to a queue in admin center. IT admins can then assign a requested license to the user from existing license or purchase new licenses to fulfill the request.

When this will happen

  • We will begin gradual roll-out of this feature in mid-June.
  • We anticipate the roll-out will be complete by the end of July.

[How this will affect your organization]

Once this feature is available blocked users will be able to submit a request to be unblocked so they can proceed with self-service purchasing. Admins will be able to manage (approve or decline) these requests within Admin center under Billing > Licenses.

User request experience:

Admin request queue:

Admin fulfilling request experience:

[What you need to do to prepare]

You may consider updating your training and documentation as appropriate.


Additional Information



Article ID: 109021
Mon 6/1/20 4:47 PM