The SFA PMO proudly offers a comprehensive range of services for Custom Programming Projects, outlined below.
Business Process Analysis (BPA)
Identify business needs and determine the most effective solution to meet the requesting department’s objectives.
Project Scoping Documentation
Develop a comprehensive project scope document that outlines all aspects of the build for the programming team to work from and serves as a reference for departments once deliverables are signed off.
Coordination of Customer Needs & Programming Limitations
Align customer requirements with programming capabilities to ensure project feasibility and success.
Resource Coordination & Task Planning
Manage resources and plan tasks to ensure efficient project execution and timely delivery.
Programmer Support & Roadblock Management
Provide ongoing support to programmers, addressing questions and resolving any roadblocks encountered during development.
Issue Troubleshooting & Solution Development
Identify and troubleshoot issues, then develop solutions that meet the needs of all stakeholders.
Change Tracking
Monitor and document project changes to ensure transparency and keep all stakeholders informed.
Facilitation of Meetings & Demonstrations
Lead regular meetings and demonstrations throughout development to enable informed decision-making, troubleshooting, and realignment.
Quality Assurance & Testing
Conduct comprehensive testing and quality assurance to ensure the final product meets required standards.
Product Usage Training
Provide training on product usage as needed to ensure stakeholders can effectively utilize the solution.
Communications Management
Manage communications, including charting, composition, tracking, and overall coordination, to keep stakeholders informed and aligned.
Lessons Learned Documentation
Capture and document lessons learned throughout the project, and add them to the PMO repository for future reference and application in subsequent projects.
Project Closeout & Transition to Operations
Perform project closeout, ensuring a smooth handover to Operations with clear guidance on ongoing support and how the department can request future assistance.