Question
How can I update or cancel my submitted service catalog ticket?
Answer
All faculty, staff and students can modify their existing tickets.
- First, find the ticket that you would like to update or cancel.
- Next, click the title of the ticket that you would like to update or cancel:
- After you have opened the ticket you can either update the ticket to add a comment or new relevant information, or you can cancel it by withdrawing the request:
If you need further assistance, please contact the Help Desk at 936-468-1212, or submit a ticket.