How can I update or cancel my submitted Service Catalog ticket?

Question

How can I update or cancel my submitted service catalog ticket?

Answer

All faculty, staff and students can modify their existing tickets.

  1. First, find the ticket that you would like to update or cancel.
  2. Next, click the title of the ticket that you would like to update or cancel:
  3. After you have opened the ticket you can either update the ticket to add a comment or new relevant information, or you can cancel it by withdrawing the request:

If you need further assistance, please contact the Help Desk at 936-468-1212, or submit a ticket.

Details

Article ID: 60702
Created
Sat 8/18/18 4:53 PM
Modified
Sat 8/18/18 7:37 PM