Focused Inbox has been disabled at SFA so users can manage their inbox with greater control, ensuring they see all messages without automatic sorting.
Focused Inbox, when enabled, separates emails into two tabs: Focused for what Outlook determines is important and Other for the rest. While some users find this feature helpful, others prefer a single inbox where they manually organize messages.
Users can adjust settings in View Settings and move messages between tabs, but the system's sorting may not always align with individual preferences.
For full details, including step-by-step instructions, visit the article here.