Tech Support

Article and categories related to employees of SFA such as email, mySFA, Banner, etc.

Categories (7)

Email Issues

Articles related to issues with email such as client setup, email forwarding, auto-reply, etc.

Wireless Networks

SFA has two wireless access options: SFA-WIRELESS and SFA-LAWN. Both connect to the same network and provide the same performance; however, SFA-LAWN is more secure. SFA-WIRELESS is still encrypted and secure, but provides a lower level of protection. SFA-WIRELESS can be accessed by devices that cannot be configured to connect to SFA-LAWN. Connecting to the wireless is a two-step process:

1. Connect to the access point.
a. SFA-WIRELESS does not require a username. The password is "golumberjacks" (all one word, no quotes) .
b. SFA-LAWN requires your mySFA username and password. Once connected to the access point, you must register with Bradford Campus Manager.
2. Register with Bradford Campus Manager by opening a web browser (Internet Explorer, Google Chrome, etc). You should be redirected to the Bradford Campus Manager. Follow the instructions to complete registration.


Articles related to the use of mySFA including passwords and email.


Articles related to accessing and using the Virtual Desktop Infrastructure (VDI).

Telephone Support Articles

Articles related to telephone setup and operation including telecommuting options.

SFA Computer Support

Articles related to the use and operation of SFA tagged devices such as computer, tablets and other equipment.

Nacogdoches Vaccination System (NVS)

Articles related to the access and use of NVS.