OHC FAQs

Table of Contents

 

Access

How do I request access to the Online Hiring Center (OHC)?

  • In order to obtain access to the OHC, you must first attend the appropriate training session(s).
    • Click here to figure out what training you will need to attend.
    • Click here to learn how to enroll in training.

My OHC access is incorrect, who should I contact?

  • If you believe your OHC access is incorrect, please contact hr@sfasu.edu.

 

Applicant Screening Matrix

Will we still need to fill out a matrix?

  • Yes, the matrix will allow the software to automate the process by pre-screening and scoring candidates, allowing hiring departments to receive qualified applicants.

Where do I attach the applicant screening matrix?

  • When you are creating a requisition, there is a section where you can upload it as an attachment. 

 

Applications

My applicant answered a question incorrectly or wants to make a correction to their application. How do I get their application back to them for corrections?

  • If the applicant needs to correct something on their application, they will have to wait 24 hours and reapply to the same position. Only the most recent submission will be reviewed and no applications will be accepted after the position closes.

 

Approval Workflow

How do I make changes to the approval workflow?

  • Ad hoc: To add an additional step, a Hiring Manager or Originator can add and drag to the appropriate position in the workflow.
  • Permanently: For permanent additions to the approval workflow, please contact HR.

 

Class Spec (previously known as Job Descriptions)

Where can I view/verify a class spec prior to submitting my requisition?

  • Within the requisition, a hyperlink will appear that will provide a pop-up screen to view the class spec. Alternatively, all class specs can be accessed from your dashboard under Recruiting > Class Specs.

What is the process to update or change a class spec?

 

ORG

I cannot find the Org I'm looking for when submitting my requisition, what next?

  • Contact Human Resources, an HR Insight Administrator must add you to the appropriate Org(s).

 

Student Assistants

Do student positions require Applicant Screening Matrices and Interview Evaluation Forms in the attachments?

  • No, unless you would like to use them. If used, they will be subject to the same rules as any position that does require them.

Which class spec do I select for student assistants (work study & non-work study)?

  • The department should select the work study student assistant class spec or the non-work study student assistant class spec depending on the position being posted. The posting will be customized as needed for the department.

 

Supplemental Questions

Where do I add my supplemental questions?

  • Place your supplemental questions in the comments or as an attachment.

 

Training

Who is required to attend training for the OHC? Click here for more details about different roles.

  • Originators - Those requesting to post a job.
  • Approvers - Those part of the approval workflow.
  • Subject Matter Experts | Raters - Search committee members or chairs.
  • Hiring Managers - Those in charge of selecting the final candidate or leading the hiring process.

How do I enroll in training?