Reset Your mySFA Password

If you forget your password to mySFA, it cannot be recovered. However, there is a process in place that will allow you to reset your password:

1. Go to the myPassword webpage

2. Click on the "Reset My Password" button.

3. Enter your mySFA username and click "Logon".

4. Enter the answers to your security challenge questions.

5. After you have answered your security challenge questions, you can have a new password assigned to you or enter a new password yourself. If you prefer to create your own password, the criteria for the new password is found below:

  • The password has to have at least 12 characters
  • The password has to have at least 1 upper case letter, 1 lower case letter and 1 number
  • The password cannot be your username or contain your username


If you have questions or concerns at any point during this process, please contact the Help Desk. Contact info can be found on the home page at

Go to myPassword


Service ID: 26185
Wed 2/21/18 11:11 AM
Tue 10/27/20 3:47 PM