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How to change your mySFA password if you know your current password.

Quick Ticket for IT Security

Additions, edits, or errors involving the Library website, proxy, databases, or catalog.

Request help if you are having a mySFA issue. This can be an error logging in or an error with content or a tab not displaying once you get logged in.

Request an exception to current Information Security Policy.

Submit a Project Proposal for review by the PMO for the following:
**New Software Over $30k for the Full Term/Life of the Contract
**Custom Build Development by SFA ITS
**Large Upgrade to Existing Software that Requires SFA ITS Support/Services
**Business Process Review for Technology Support Assessments

Request a duo hardware token for two-factor authentication.

Request a vulnerability scan of a specified network or device.

How to reset your mySFA password on campus.

Report a security or data access related incident such as theft, compromised account, virus, phishing, scams, etc.

Request an SSL certificate for a public facing webserver or camera.

Click here for assistance with your phone, computer, printer, etc.

Request help with an email issue.

Problems with joining guest wireless access.