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The ITS Help Desk no longer provides hardware repair services for student-owned devices. This article answers common questions and outlines the support services that remain available.

ITS will be replacing the Uninterruptable Power Supply(UPS) system in Human Services building for the main campus network datacenter at approximately 9:30 a.m. November 25, 2024 ending approximately 5:00 p.m. November 27, 2024. Users may experience interruptions briefly.

ITS will be performing Phone System software upgrades beginning at 5:30 p.m. and ending approximately 6:30 p.m. May 14

ITS will be performing network hardware replacements beginning at 7 a.m. and ending approximately 4 p.m. March 11.

ITS will be migrating phone provider services to an new carrier beginning at 6 a.m. and ending approximately 8 a.m.

ITS will be performing emergency network security patching beginning at 7 p.m. and ending approximately 8 p.m. January 3

Beginning at 8:00 a.m. and ending approximately 7 p.m. on Saturday, May 13, Banner Admin and Self-Service Banner will be unavailable due to scheduled maintenance.

mySFA will be unavailable beginning at 5:15 p.m. for approximately 15 minutes

Oracle database related service outage

Beginning at 8:00 a.m. on Saturday, February 13, Banner Admin (Banner 9) and Self-Service Banner will be unavailable due to scheduled maintenance.