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- Knowledge Base
- Information Security
- ITS Email Archive
- Service Outages
ITS will be performing Phone System software upgrades beginning at 5:30 p.m. and ending approximately 6:30 p.m. May 14
- Knowledge Base
- Information Security
- ITS Email Archive
- Service Outages
ITS will be migrating phone provider services to an new carrier beginning at 6 a.m. and ending approximately 8 a.m.
- Knowledge Base
- Employee Tech Support
- Telephone Support Articles
Download a pdf user guide to the NEC DT920 Telephone.
- Knowledge Base
- Employee Tech Support
- Telephone Support Articles
Instructions for forwarding single-line and multi-line phones to voicemail or another phone number.
- Knowledge Base
- Information Security
- ITS Email Archive
- Service Outages
An AT&T tower issue is disrupting some calls to and from the SFA campus from AT&T cellular phones.
- Knowledge Base
- Information Security
- ITS Email Archive
- Service Outages
Network and Telephone Outage on Campus
- Knowledge Base
- Employee Tech Support
- Telephone Support Articles
Instructions for downloading and installing the MLC softphone for Windows and Mac computers.
- Knowledge Base
- Information Security
- ITS Email Archive
- Service Outages
Beginning at 6:00 p.m. on Friday, May 14, ITS and AT&T will be performing hardware maintenance on the SFA phone system
- Knowledge Base
- Information Security
- ITS Email Archive
- Service Outages
ITS and AT&T will be performing hardware maintenance on the SFA phone system.