Services A-Z (13)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

C

Change Your mySFA Password

How to change your mySFA password if you know your current password.

L

Library Website

Additions, edits, or errors involving the Library website, proxy, databases, or catalog.

M

mySFA Error or Issue

Request help if you are having a mySFA issue. This can be an error logging in or an error with content or a tab not displaying once you get logged in.

P

Project Proposal

Submit a Project Proposal for review by the PMO for the following:
**New Software Over $30k for the Full Term/Life of the Contract
**Custom Build Development by SFA ITS
**Large Upgrade to Existing Software that Requires SFA ITS Support/Services
**Business Process Review for Technology Support Assessments

R

Request Duo Hardware Token

Request a duo hardware token for two-factor authentication.

Request Vulnerability Scan

Request a vulnerability scan of a specified network or device.

Reset Your mySFA Password

How to reset your mySFA password if you don't know your current password.

S

Security Related Incident

Report a security or data access related incident such as theft, compromised account, virus, phishing, scams, etc.

Software/Hardware Review Request

This ticket will prompt the vetting of all Software and Hardware for both New Purchases and Renewals.

Student Device Support

Click here for assistance with your phone, computer, printer, etc.

Student E-Mail Help

Request help with an email issue.

T

Test Public Service Form

Test for a publicly available form

W

Wireless Guest Account

Problems with joining guest wireless access.