Popular Services

A review of accessibility and security for software and hardware.

Click here for assistance with your phone, computer, printer, etc.

Request a duo hardware token for two-factor authentication.

Problems with joining guest wireless access.

Request help if you are having a mySFA issue. This can be an error logging in or an error with content or a tab not displaying once you get logged in.

Submit a Project Proposal for review by the PMO for the following:
**New Software Over $30k for the Full Term/Life of the Contract
**Custom Build Development by SFA ITS
**Large Upgrade to Existing Software that Requires SFA ITS Support/Services
**Business Process Review for Technology Support Assessments

Report a security or data access related incident such as theft, compromised account, virus, phishing, scams, etc.

Request an exception to current Information Security Policy.

How to change your mySFA password if you know your current password.

Request help with an email issue.

Tell us about your axe handle!

Request a change to your mySFA username. Note that your legal name must first be changed in our ERP system (Banner)

Additions, edits, or errors involving the Library website, proxy, databases, or catalog.

How to reset your mySFA password on campus.

Request a vulnerability scan of a specified network or device.

Request an SSL certificate for a public facing webserver or camera.