Popular Services

A review of accessibility and security for software and hardware.


Submit a Project Proposal for review by the PMO for the following:
**New Software Over $30k for the Full Term/Life of the Contract
**Custom Build Development by SFA ITS
**Large Upgrade to Existing Software that Requires SFA ITS Support/Services
**Business Process Review for Technology Support Assessments


Click here for assistance with your phone, computer, printer, etc.


Request a change to your mySFA username. Note that your legal name must first be changed in our ERP system (Banner)


Tell us about your axe handle!


Problems with joining guest wireless access.


Request an exception to current Information Security Policy.


Request a duo hardware token for two-factor authentication.


Additions, edits, or errors involving the Library website, proxy, databases, or catalog.


How to reset your mySFA password on campus.


Report a security or data access related incident such as theft, compromised account, virus, phishing, scams, etc.


Request a vulnerability scan of a specified network or device.


Request an SSL certificate for a public facing webserver or camera.


How to change your mySFA password if you know your current password.


Request help if you are having a mySFA issue. This can be an error logging in or an error with content or a tab not displaying once you get logged in.


Request help with an email issue.