Popular Services
A review of accessibility and security for electronic information resources (EIR).
PLEASE DO NOT SUBMIT THIS TICKET.
1) Click Services
2) Select Electronic Accessibility
3) Select Electronic Accessibility and Security Review ticket
Links to the new service category and ticket are on the previous page in the description.
Click here for assistance with your phone, computer, printer, etc.
Additions, edits, or errors involving the Library website, proxy, databases, or catalog.
Problems with joining guest wireless access.
Report a security or data access related incident such as theft, compromised account, virus, phishing, scams, etc.
How to reset your mySFA password on campus.
Request a change to your mySFA username. Note that your legal name must first be changed in our ERP system (Banner)
Submit a Project Proposal for review by the PMO for the following:
**New Software Over $30k for the Full Term/Life of the Contract
**Custom Build Development by SFA ITS
**Large Upgrade to Existing Software that Requires SFA ITS Support/Services
**Business Process Review for Technology Support Assessments
Request a duo hardware token for two-factor authentication.
Request an SSL certificate for a public facing webserver or camera.
Request help if you are having a mySFA issue. This can be an error logging in or an error with content or a tab not displaying once you get logged in.
Request an exception to current Information Security Policy.
Request a vulnerability scan of a specified network or device.