Popular Services
A Technical Compliance Review of electronic accessibility and security for electronic information resources (EIRs).
Request a change to your mySFA username. Note that your legal name must first be changed in our ERP system (Banner)
Click here for assistance with your phone, computer, printer, etc.
Submit a Project Proposal for review by the PMO for the following:
**New Software Over $50k for the Full Term/Life of the Contract
**Custom Build Development by SFA ITS
**Large Upgrade to Existing Software that Requires SFA ITS Support/Services
**Business Process Review for Technology Support Assessments
How to reset your mySFA password on campus.
Request a duo hardware token for two-factor authentication.
Request an exception to current Information Security Policy.
Problems with joining guest wireless access.
Additions, edits, or errors involving the Library website, proxy, databases, or catalog.
Request help if you are having a mySFA issue. This can be an error logging in or an error with content or a tab not displaying once you get logged in.
Report a security or data access related incident such as theft, compromised account, virus, phishing, scams, etc.
Request an SSL certificate for a public facing webserver or camera.
Request a vulnerability scan of a specified network or device.