My Recently Visited Services

Request help if you are having a mySFA issue. This can be an error logging in or an error with content or a tab not displaying once you get logged in.


A Technical Compliance Review of electronic accessibility and security for electronic information resources (EIRs).


Problems with joining guest wireless access.


Click here for assistance with your phone, computer, printer, etc.


Submit a Project Proposal for review by the PMO for the following:
**New Software Over $50k for the Full Term/Life of the Contract
**Custom Build Development by SFA ITS
**Large Upgrade to Existing Software that Requires SFA ITS Support/Services
**Business Process Review for Technology Support Assessments


Request a vulnerability scan of a specified network or device.


Request a change to your mySFA username. Note that your legal name must first be changed in our ERP system (Banner)


Additions, edits, or errors involving the Library website, proxy, databases, or catalog.


Report a security or data access related incident such as theft, compromised account, virus, phishing, scams, etc.


Request an exception to current Information Security Policy.


Request an SSL certificate for a public facing webserver or camera.


Request a duo hardware token for two-factor authentication.


Request help with an email issue.