My Recently Visited Services
A review of accessibility and security for electronic information resources (EIR).
Click here for assistance with your phone, computer, printer, etc.
How to reset your mySFA password on campus.
Problems with joining guest wireless access.
Request help if you are having a mySFA issue. This can be an error logging in or an error with content or a tab not displaying once you get logged in.
Report a security or data access related incident such as theft, compromised account, virus, phishing, scams, etc.
Request an SSL certificate for a public facing webserver or camera.
Request an exception to current Information Security Policy.
PLEASE DO NOT SUBMIT THIS TICKET.
1) Click Services
2) Select Electronic Accessibility
3) Select Electronic Accessibility and Security Review ticket
Links to the new service category and ticket are on the previous page in the description.
Request a change to your mySFA username. Note that your legal name must first be changed in our ERP system (Banner)
Request a duo hardware token for two-factor authentication.
Request a vulnerability scan of a specified network or device.
Additions, edits, or errors involving the Library website, proxy, databases, or catalog.
Submit a Project Proposal for review by the PMO for the following:
**New Software Over $30k for the Full Term/Life of the Contract
**Custom Build Development by SFA ITS
**Large Upgrade to Existing Software that Requires SFA ITS Support/Services
**Business Process Review for Technology Support Assessments