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Knowledge Base
Categories (15)
Employee Tech Support
Article and categories related to employees of SFA such as email, mySFA, Banner, etc.
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mySFA
Information and navigation help on the mySFA portal (Employee & Student)
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Student Tech Support
Articles concerning technical support issues for Lumberjack students.
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ITS Guest Services
Articles on the services available from ITS to guests on the SFA campus.
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Office 365
Articles on the use of Microsoft Office 365.
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ITS Request System
Articles designed to help navigate the ITS support portal.
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Zoom
Learn about Zoom conferencing abilities at SFA! Zoom is available both as a stand alone conferencing solution and in D2L for courses.
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Information Security
General information about Information Security; including but not limited to two-factor authentication, usernames and passwords, and IT Policies
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Course Evaluations
Articles covering when course evaluations open & close, how to view results, how students are notified, and more.
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Microsoft Announced Changes to Office 365
Find announcements from Microsoft regarding changes to Office 365 apps and services.
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Concur
Travel and Expense Management Software including P-Card and Travel-Booking Functionality
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Cayuse
University Grant Database Software for Proposals & Awards (Managed by the Office of Research & Graduate Studies)
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Benefits
Articles and categories related to HR Benefits for employees, retirees and dependents.
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Coursera
Coursera Career Academy, a suite of 40+ certifications (made up of more than 300 short courses), taught by leading companies like Google, IBM, and Meta. Integrate microcredentials into your courses, or learn new skills to help you in your work.
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Dynamic Forms
Electronic/Digital Forms Software
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