ITS Request System

Articles designed to help navigate the ITS support portal.

Articles (9)

How do I Search for a Service or Knowledge Base Article?

Search for a Service or Knowledge Base Article

How do I Submit a Ticket via the Service Catalog?

Instructions on how to create service tickets

How do I use the ITS Request System to Submit a ticket?

Use the ITS Request System to Submit a Ticket

How do I Attach an Email (or other Document) to a Ticket?

Instructions on adding attachments.

How do I Check the Status of a Ticket?

Instructions on checking ticket status.

How do I Submit a Ticket for Someone Else through the Service Catalog?

Instructions on submitting tickets for another person.

How do I add a Service to "My Favorites"?

Instructions to add services to your favorites.

How do I view my submitted tickets in the Service Catalog

Instructions on ticket submission.

How can I update or cancel my submitted Service Catalog ticket?

Instructions on how to cancel a submitted ticket.