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Email delivery issues have now been resolved and measures have been taken to ensure that it does not happen again.
We are pleased to announce that all emails should now be delivering as expected. Please re-send any emails that previously reported as undeliverable. If you continue to receive and Non Delivery Reports (NDR) please contact the Help Desk so we can investigate.
ITS will be conducting an emergency network outage to repair core networking security equipment, Feb 7th from 6am to 7am
ITS needs to restart the firewalls to remediate issues found that are causing intermittent network issues.
ITS will be performing network security maintenance beginning at 6 a.m. and ending approximately 8 a.m. July 12, 2024
Beginning at 12:20 pm and ending approximately 1:00 pm on Thursday, July 20, ITS will restart core networking and security systems to troubleshoot intermittent traffic issues.
Beginning at 6:30 p.m. on Tuesday, September 27, continued maintenance will be performed to address email issues that some users experienced today. During that time email may be unavailable.
ITS will be performing maintenance to the MySFA system beginning at 5:30 p.m. and ending approximately 6 p.m. May 14.
mySFA will be unavailable beginning at 5:15 p.m. for approximately 15 minutes
We are working on an issue that is causing temporary slowness and periodic access issues in mySFA
ITS will be continuing mandatory Network security patching on core network equipment. This will create an outage.
ITS will be performing network security patching beginning at 4 a.m. and ending approximately 7:30 a.m. September 25, 2024. Interruptions to services are not anticipated during this window.
ITS will be conducting mandatory Network security patching on core network equipment.
Some emails sent to off campus addresses is failing to be delivered. We are working to resolve the issue.
Oracle database related service outage
Beginning at 6:00 p.m. on Friday, May 14, ITS and AT&T will be performing hardware maintenance on the SFA phone system
ITS and AT&T will be performing hardware maintenance on the SFA phone system.
An AT&T tower issue is disrupting some calls to and from the SFA campus from AT&T cellular phones.
ITS is upgrading residential wireless beginning Feb. 6th, 2023.
Beginning Wednesday, August 11 at 1:00PM through Friday, August 13, mySFA will be undergoing an essential upgrade.
ITS will be performing network security maintenance beginning at 5 a.m. and ending approximately 7 a.m. August 21, 2024.
ITS will be performing network security maintenance beginning at 5 a.m. and ending approximately 7 a.m. July 29, 2024.
Network and Telephone Outage on Campus
There is an issue with critical patching last night and as a result quite a few systems are down. We are actively working the issue and will keep you updated.
Email sent to Faculty/Staff/Students about a known service outage
ITS will be performing network hardware replacements beginning at 7 a.m. and ending approximately 4 p.m. March 11.
ITS will be performing emergency network security patching beginning at 7 p.m. and ending approximately 8 p.m. January 3
ITS will be performing network security patching beginning at 4:00 a.m. and ending approximately 7:30 a.m. March 5.
SFA Wireless Network upgrade outage from 2 to 7 a.m. Friday, September 1
ITS will be migrating phone provider services to an new carrier beginning at 6 a.m. and ending approximately 8 a.m.
ITS will be performing Phone System software upgrades beginning at 5:30 p.m. and ending approximately 6:30 p.m. May 14
Beginning at 8:00 p.m. on Friday, March 18th, Virtual Desktop Infrastructure (VDI) will be unavailable due to security patching. We anticipate all services restored by no later than midnight.
Accelerated Windows patching schedule prior to Fall 2021.